Contact Us
If your question is related to Avia Masters, aviamasters-game.org support team can help you resolve it right away. Our team helps with game mechanics clarifications, content quality, activating game bonuses, and service-related disputes. We can also explain how to read specific clauses in our legal documents.
Convenient Ways to Contact Us
There are three convenient channels for readers to contact us. They are email, a contact form on the site, and social media. You should mind the topic and urgency of your question. Email works best when you need to provide details and files. The form is useful if you want to send a request quickly and not deal with an email. Social media is fine for short questions and in case you need clarification about site materials. We also ask you to stay polite, as this usually results in more comfortable interaction and fewer back-and-forth messages.
Email is the most reliable option if you want your request to be documented. This channel is the best for technical issues, content disputes, and service-quality complaints on our website. The current email address for contacts is aviamasters-game.org.
Use your real email and stay on point. Include your device and browser, the approximate time of the issue, and what you did right before it happened. If you have a short video or screenshots, attach them immediately. Support may request them anyway, and it’s better not to delay. If the case is complex, it may be escalated for management review.
Contact Form
The contact form is chosen by those who prefer a fast response and do not want to compose an email manually. It’s the same kind of request but submitted through the website. Just describe the problem, attach a file if needed, send it, and wait for a response.
Try to describe your issue in one message and not split it into many short ones. Include the topic and the reason for your contact, for example: “demo won’t open,” “game bonus is not activated,” “guide page won’t load.” If verification is needed, a manager may ask for additional details, and that’s normal, as it helps support understand what happened.
Social Media
If you want to be informed about the latest events in the life of the company, as well as to be the first to know about all game changes and favorable bonus offers, you can subscribe to the social networks. But they are not suitable for personal data.
Do not send passwords, bank card details, confirmation codes, or documents in DMs. Describe the issue in general terms and switch to email or the form if you need a detailed review with files. This protects your account and reduces leak risk.
Why Contact Avia Masters?
Support is useful when you want to clarify some questions related to the game. You may reach out to the team in case of:
- Technical issues on the site: pages won’t open, elements don’t work, and content won’t load;
- Complaints about content quality or site service;
- Questions about how to interpret legal documents and site rules;
- Disputed situations related to the site performance and support requests;
- Clarification of game mechanics, guides, or betting strategies.